Project Sentinel
Tenant-Landlord Counseling and Dispute Resolution
We help tenants and landlords de-escalate conflicts that could lead to displacement, eviction, and homelessness.
Tenant-Landlord Services
Counseling
We provide free, neutral, and confidential counseling on tenant and housing provider rights and responsibilities. Counselors can inform you about your options to resolve common housing issues, including: rent increases and deposits, repairs and maintenance, change of lease terms, and state and local tenant protection and ordinances.
Dispute Resolution
We can assist you and any other party in resolving your dispute. We remain neutral and keep all conversations confidential. We can also arrange for voluntary mediation for all parties. We can provide mediation virtually or in-person. A trained neutral mediator can help draft agreements that can be enforceable in Court.​
Education and Outreach
We provide information, resources, and appropriate confidential referrals. We can educate on state and local housing rules and provide educational workshops, trainings, and presentations for the community online and in-person.
See our list of events or request a training.
Contact us today for free help.
Call us Toll Free (800) 339-6043
Common tenant-landlord issues we can address:​
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Rent increases
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Non-payment of rent
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Evictions
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Deposits
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Repairs
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Mobile homes
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Roommates
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Neighbor to Neighbor​​
Contact us:
We currently serve the California counties of Santa Clara and Stanislaus, and the cities of Redwood City, Merced, and Fremont.
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Call us toll free: (800) 339-6043
or
Email us: info@housing.org
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Service inquires that are within our service areas will be directed to a case manager who can assist you.
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