Dispute Resolution Trainings

Conflict Training and Workplace Mediation

We build on 40+ years of experience to assist you with managing conflict through mediations, facilitations, and tailored workshops.

Mediation Training

 

Project Sentinel partners with Mediate 2.0 to offer tailored mediation classes on a regular basis. It is our mission to promote mediation where we can and assist our community in developing conflict resolution skills to better navigate the disputes we face every day. Check our calendar and news section for classes or reach out or contact us if you would like to discuss scheduling a private training for your organization.

Facilitation Training

Facilitating a meeting is a challenge.  Whether you are facilitating your own meeting, or acting as a neutral third-party facilitator, you want to provide an opportunity for meaningful participation by those who attend a meeting. At the same time, you want to identify the purpose and goals for the meeting and ensure they are met. In our classes, you will learn how to plan for the meeting and then how to utilize your tools such as ground rules and communication skills during the meeting to ensure the desired outcomes. You want to have a successful meeting, even when there are strong feelings and opposing viewpoints among the participants.

 

Our classes help participants become successful facilitators, for their own meetings and for community meetings and other public events. Check our calendar for upcoming classes or contact us with your inquiry.

 

Workplace Mediation

Even the best workplaces experience internal conflict between colleagues and/or between employees and management. These conflicts can weigh heavily on organizations, reducing employee productivity and morale. While the conflict sticks around, the best employees leave. The longer it takes, the more a conflict can spread across teams, affecting the whole organization. It is often very difficult for organizations to resolve the issues without external assistance while keeping the business running as usual.

What we do

 

As a neutral professional, we come in to help steer the conflict toward a resolution. A skilled mediator from Project Sentinel conducts confidential conversations with everyone involved, proposes a course of action based on the information gathered in the interviews, and assists parties with the resolution of their dispute.

If you are interested, please contact us with your inquiry. All conversations will be confidential.

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Project Sentinel, 1490 El Camino Real, Santa Clara, CA 95050

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