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Community Mediation - Mandatory Programs

Project Sentinel participates in several landlord-tenant programs where the parties are required to participate in dispute resolution.

In the following jurisdictions, if one party files a proper petition for dispute resolution, the other party must participate in conciliation and mediation efforts. In Palo Alto the parties must participate, but the ultimate decision to settle or not, remains within the control of the parties.

In Campbell, and Fremont the parties must participate in conciliation and mediation, but they control the ultimate decision to settle. If settlement is not reached in these first two stages, a party can request a third step, which consists of non-binding fact finding hearing before a review board made up equally of landlords and tenants.

In Los Gatos, if the parties are unable to reach a voluntary settlement through conciliation or mediation, either party can chose to submit the matter to binding arbitration.

Each of these programs has different jurisdictional requirements. For example, the Palo Alto program applies to most of the common types of landlord-tenant disputes, as long as the landlord owns two or more rental properties in the city. In the Campbell program, only rent increases or service reductions are mandatory subjects, and the rental property must have four or more rental units. In Fremont, all rental properties are included, but only rent increase issues are covered.

In Los Gatos, a variety of rental disputes are covered, if the rental property contains three or more units. Conciliation, but not mediation or binding arbitration, is available if the rental property is a duplex.

Each of these programs has specific additional requirements, such as notices that must be given to tenants of their rights under the applicable ordinances.

For more details and program forms, including petitions, contact us at the following telephone numbers:


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Copyright © 2005 Project Sentinel
Last modified: 4/14/05